Required Information:
- Full name (as it appears on your National ID)
- An active Bangladeshi mobile number (starting with 01)
- Email Address
- Date of birth — you must be 18 years of age or older
- A password of your choice (at least 8 characters, mixing uppercase, lowercase, and numbers)
Identity verification is required before your first withdrawal. You'll need to upload a scan of your National ID (NID) or passport. Verification is usually completed within 24 hours.
Once registration is complete, an OTP will be sent to your mobile — enter it to activate your account. You can then deposit and start playing right away.
Steps to enable:
- Log in and click on your profile icon at the top right.
- Go to "Account Settings" → "Security" tab.
- Click the "Enable" button under the "Two-Step Verification" option.
- A 6-digit OTP will be sent to your registered mobile number — enter it in the box provided.
- Once confirmed, 2FA will be activated on your account.
If you change your mobile number: Disable 2FA first, update your number, then re-enable it.
Data Security:
- All data transfers are secured with 256-bit SSL encryption.
- Passwords are stored with bcrypt hashing — no one can read them directly.
- Your NID or passport details are stored on encrypted servers and are never shared with third parties.
- User funds are kept entirely separate from the company's operational funds.
- Identity verification is required at withdrawal — funds cannot be sent to someone else's account.
- Suspicious transactions are automatically flagged, helping prevent fraud.
To view your betting history:
- Log in and go to your profile menu.
- Select the "Betting History" or "My Bets" tab.
- Filter by date — choose the last 7 days, 30 days, or a custom range.
- The status (won, lost, ongoing) and amount of each bet will be visible.
- Go to your Profile, then "Wallet" → "Transaction History".
- Deposits, withdrawals, and bonuses — each viewable under a separate tab.
- Each entry shows the date, amount, payment method, and status.
For the best experience:
- Chrome (Android) — Most recommended, loads fastest.
- Safari (iPhone/iPad) — Best performance on iOS.
- Firefox — Runs smoothly on mobile with good privacy.
- View live Sports Betting and match odds.
- Play slots, Live Casino, and jackpot games.
- Deposit and withdraw via Mobile Pay/Nagad.
- Claim bonuses and view betting history.
Eligibility Conditions:
- You must be logged in to your account.
- Bets must be placed on the designated game or sport for the tournament.
- The minimum bet amount varies by tournament — typically between ৳50 and ৳200.
- All bets must be placed within the tournament's designated timeframe.
Rankings are determined by total net winnings, number of bets, or a specific scoring method. Each tournament has its own scoring rules — check the promotion page for full details.
Prize Distribution:
Prizes are typically credited directly to your account wallet within 24–48 hours after the tournament ends. Cash prizes can be withdrawn immediately — if wagering requirements apply, they will be clearly stated on the tournament page.
Temporary Suspension (Self-Exclusion):
- Log in and go to "Account Settings" → "Responsible Gaming" tab.
- Select "Temporarily Suspend Account".
- Select a duration: 1 week, 1 month, 3 months, or 6 months.
- Confirm — you will be unable to log in until the set period expires.
Live support@snatch.lifeEmail us at regarding "Close Account". Make sure to withdraw any remaining balance before the account is closed.
Please Note: During your break, your balance, betting history, and bonuses remain untouched. Once the break period ends, you can log back in as usual.